Thank you for taking time out to explore Exper.
We believe that leadership is action, and yet leadership development often remains in the books, buried under unnecessary jargon. That's why leadership development often goes the same way - more theory than practice.
Can leadership be about doing real stuff in the real business context while addressing mindsets, skills, coaching and the right processes? Yes! But only if it is driven with you to shape your organization's 'personalized' development plan - person by person, team-by-team.
We are confident you will find our approach refreshing and robust. Our team is eager to roll up its sleeves and get into helping you take the steps that can take your organization from good to great.
Push the envelope. Transform your senior team.
Most organizations struggle with developing leadership bench strength in a sustainable and organized way. Having worked with over 500 top leadership teams across diverse businesses, we have seen these struggles up close. We bring to the table an approach that may help push the envelope when it comes to developing the best talent.
A PROCESS NOT AN EVENT
We believe that leadership development does not happen overnight. It is a long-term process that starts at the top. Plato once argued that he needed 50 years to train a good leader! Our timeline though, is more realistic and our experience tells us that it takes 6 to 9 months for meaningful change to occur at the leadership level and close to 2 years for it to spread across the organization.
WE LISTEN AND DON’T PRESCRIBE
Clearly, one size does not fit all when it comes to developing people. Such efforts must be focused on the individual while addressing real business needs. We first take time to listen to you and your team to identify the key strengths and
opportunities and only then start thinking of what needs to be done. We are selective about the work we do to ensure that we add value and create deep relationships. These interventions only succeed when we create a lasting relationship with our customers.
INCLUSIVE AND CONTEXTUAL
Having listened to the key folks who drive your organization, we work with all stakeholders to design the intervention required, in line with your values and culture. We take the time to understand the maturity level of your organization and its processes to determine where new ones need to be built and where old ones need to change, be followed, or remain as they are.
EXPERIENCED AND DIVERSE TEAM
We bring a diverse set of people with high credibility as trainers, coaches and consultants to work with your key people during this journey. We bring our varied and vast experience – from creating and running enterprises to handling corporate boardrooms - to the challenge of
developing teams and your leaders. We have done it on many occasions and learned immensely from our successes and failures. Above all, our clients are our best advertisements.
Learning by being told is perhaps efficient but it is definitely not very effective or memorable. Our experiential methodology engages people and they learn from their own experiences. Training, Consulting and Coaching doesn’t have to be a chore. Our interventions are hands on, engaging, fun, and exciting. Whatever the content of the workshop, we put in a lot of effort to ensure that our method is always in a ‘learning-by-doing’ mode rather than a ‘listen-to-me’ mode. This ensures the learning is both personal and sticky.
Turn good employees into great teams.
We have seen that what truly helps realize a vision in an organization going through transformation is a 'core group' of committed and equipped people. The size of this core group and it's constituents are both extremely important since it is this 'critical mass' that helps tip the balance from current reality to the desired vision.
The ability of the top team to be a cohesive unit that walks the talk is critical. Great individuals do not necessarily make a great team. Great teams always have—
HUNGER FOR ACHIEVEMENT
Developing an excellence mindset and the ability of the team to take smart risks in ambiguous and uncertain situation is essential. Teams need to set high benchmarks that draw out the individual potential of team members, by helping them to step out of their comfort zones.
The ability of the top team to set aside their departmental hats and learn to wear the organisational hat, often decides whether the organisation will tackle challenges seamlessly or lose valuable time in protecting turfs and fostering silo thinking. The lack of this ability often leads to an absence of a win-win mindset, thus preventing true collaboration between departments.
HIGH LEVEL OF TRUST
The level of trust often dictates the extent to which team members are willing to be vulnerable. This in turn dictates the openness with which mistakes are shared and tackled, support is provided and the fearlessness with which thoughts and ideas are brought to the table. Teams that fail to look at a challenge from everyone's perspective often do not leverage the diversity of the team to create innovative solutions. A failure here often leads to a waning of commitment and accountability in the team.
BELIEF IN TEAM GOALS
For teams to be able to intellectually argue and debate critical decisions in today's rapidly changing environment, members need to create functional norms and have a shared understanding and belief in the team goals. They also need skills to engage in authentic conversations without unnecessary posturing. Only then can teams achieve common goals.
Our goal is to helps executives become aware of the way they think and interact and how that impacts their team and their organization. We show teams an honest mirror to help them understand their current reality. Following that we help them build skills, attitudes and trust over a period of time to enable leaders to cohesively take on challenges that lead to the realization of the organisational vision.
Building attitudes, behaviours
and skills - the sticky way.
Sustainable change can only begin at the top. Once we have your top team committed to this intervention we roll out this comprehensive process that looks at developing people in line with organizational needs.
Once a CEO gives us his view of the organizational needs, symptoms and issues, we enrich and validate them by listening to other stakeholders. This provides us greater insight into the business context and people issues. We use this to reach an agreement on issues that need attention and establish the way forward. The resulting approach has six essential components —
This is an opportunity for the top team to introspect on their achievement orientation. We create an environment that encourages team members to be vulnerable and authentic. This helps the team learn to appreciate differences while building trust and mutual respect. Members come back with optimism and renewed relationships.
To apply the learning in a real work context, we help the team finalise a list of adaptive challenges or opportunities that can provide a quantum leap in performance. Since adaptive challenges are largely ambiguous and have unclear solutions, they need to be worked on in cross functional groups with collective will and effort – a big first step in breaking the oft-cited, dreaded silos.
SKILLS & COMPETENCY DEVELOPMENT
Based on our interaction and your training needs assessment process, we jointly identify the skills that need to be developed. We have developed a series of high impact skill modules that we have found to be relevant for most teams. We then co-develop a skill modules calendar.
Developing future leaders
When triangulated with performance data, potential assessment and the 360-degree, our extensive interaction with the team helps you identify high potentials. We then create focused individual development plans that could include training, on-the-job exposure and one-on-one coaching.
ALIGN WITH HR PROCESSES
This journey is designed to be in sync with your existing performance management and talent selection processes. Wherever possible, we use what exists or we help you articulate vision and values, design various scorecards, and build your leadership competency framework and performance management process.
GOVERNANCE & MEASUREMENT
Often, business as usual takes precedence over people development and adaptive challenges. To help stay on track, we recommend that the CEO head a governance system to periodically review the development journey. At the end of a 9-month period, we measure progress by repeating the 360-degree feedback, self-evaluation and analyzing progress on the adaptive challenge.
Making a difference in more ways than one.
These are description of our core programs. These are most effective when conducted as part of the Exper Leadership Journey. However, many of our clients request us to conduct individual workshops customized around their specific learning needs.
EXPER LEADERSHIP JOURNEY
Leadership development does not occur overnight. Our flagship product, The Exper Leadership Journey, is a 6-9 month long partnership that starts from the top. We begin with an Appreciative Inquiry to understand the members, the culture and the current reality. This is followed by a series of programs, work place projects and coaching assignments. Buy in of the CEO is essential for this program.
The course content is influenced by the works of Peter Drucker, Warren Bennis, Noel Tichy, Peter Senge, Daniel Goleman, C.K Prahlad, Sumantra Ghoshal and Jim Collins.
Recommended for the top two tiers of an organization, some of the learning modules can be cascaded to other levels to build an aligned critical mass in your organization.
CREATING WINNING TEAMS
This 3-day residential workshop helps teams learn to collaborate and engage with energy and strategic intent. In an outdoor environment designed to allow experimentation and reflection, participants are guided to understand each other and the human dynamics resulting from differences in styles, preferences and behaviors.
Participants see how they affect their colleagues - positively and negatively - and gain practical tools and frameworks that help them work more effectively to achieve more challenging goals.
The works of J.R Kaizenbach, Patrick Lencioni R. Meredith Belbin, and Steven Covey influences the course content. The program also uses profiling instruments like Kolb's LSI, the Johari model, the Thomas Kilmann Instrument, and MBTI.
Recommended for middle to senior level teams, this program works best for teams that need to energize, develop synergies, work across functions, break silos, and unblock communication channels.
ENHANCING PERSONAL EFFECTIVENESS
Recommended for individuals who need to stretch, build self-belief, enhance work effectiveness skills, and tap their true potential, this 3-day residential program heightens self-awareness, develops achievement orientation, and builds self worth. It is totally experiential and we have created engaging activities to emphasize learning from seminal works of Peter Senge, Steven Covey, Martin Seligman and David McClelland.
Participants use the intellectual stimulation and emotional charge to be optimistic, proactive and dig within
their reserves to raise the bar when they return to work.
In the corporate world, managing successful change depends upon the ability to positively influence the actions of a key group of people. Yet the scary fact remains that up to 70% of change initiatives at work fail! Exper licenses a powerful computer based change management simulation developed at the Centre for Advanced Learning Technologies at INSEAD to help participants experience the implementation of an actual workplace change.
In this 2-day workshop, participants gain insights and skills in the theory and practice of change management. Using the simulation as the central piece, this workshop also uses other experiential tools to understand the change process, dynamics of resistance, and stakeholder needs, to help lead successful change in your organization.
COMMUNICATING WITH IMPACT
This 2-day workshop is recommended for people struggling with key communication skills, lacking assertiveness or shying from difficult conversation. Participants understand and practice skills for both one-to-one and one-to-many conversations. The sessions use video feedback to build skills to address large groups, deal with difficult conversations, develop assertiveness, and have critical conversations including feedback exchange.
The program addresses both the theory (what is happening in the mind) and skills (how to over come) to become effective and create impact.
ENHANCING YOUR EQ
The workshop aims at understanding the EQ framework – the levels from self-awareness to managing relationships – and utilizing it. Participants get a handle on the ability to identify, use, understand, and manage emotions in positive and constructive way. It will help them become aware and practice recognizing their own emotional state and the emotional states of others.
Depending on the context, need and readiness of the group, we use tools and instruments like the MSCEIT (Mayer-Salovey-Caruso Emotional Intelligence Test) for self-awareness and the FIRO-B and MBTI to help them enrich relationships.
PERSUASION AND INFLUENCING
To most people, persuading is a simple process. If they offer sufficient reasons why someone should do something, they'll do it, right? Sadly, this doesn't always work. While Negotiations have to do with resolving issues where there may be a potential conflict of interest, Persuasion and influencing is simply a skill that helps you get things done effectively. This workshop helps you examine your natural persuasion style and understand how to win the other side over.
Participants will learn how to frame and present their arguments, reason with the other side, and remove barriers to create alignment.
LEARNING TO INNOVATE
Breakthrough ideas are not dependent on luck and can come through discipline and systematic processes. Our 2-day workshop uses lateral thinking techniques to help you explore not just out-of-the-box solutions but even dig in completely new boxes! Participants build awareness and skills for the brainstorming process and apply them to workplace scenarios. They learn to use provocation and movement to generate alternatives and understand how a culture of lateral thinking can lead to consistent innovations.
Participants will come back with a bucketful of usable ideas. It helps to have a cross hierarchical group and a senior decision maker to make sure that relevant ideas are not lost post-workshop.
COACHING THE COACH
This 2-day workshop helps senior managers effectively coach their reportees. Participants learn how to acknowledge and understand the current state of the coachee (skills, behaviors, and roles), explore the desired vision in terms of skills, behaviors, and roles; and focus on actions and accountability through immediate actions, milestone tracking, and assessment.
COLLEGE TO CORPORATE TRANSITIONS
This 2-day workshop helps management trainees or those with 0-3 years of work experience gain a deeper & better understanding of themselves, experience how they relate with others, build benchmarks for effective team working and practice them. Young managers can then make an effective and successful transition into corporate life by focusing on 5 critical elements - Teamwork, Responsibility, Identity, Career, and Knowledge.
Meet our cast of real characters...
Experienced, Engaging, Experts.
Exper was founded by alumni of XLRI & INSEAD in 2007. With wide ranging experience in behavioral training, organizational learning and HR solutions backed with both entrepreneurship and corporate backgrounds, our faculty knows first-hand what it's like to tackle workplace challenges across various levels.
Tarun is an alumnus of XLRI (‘92) and facilitates high intensity learning for groups on Leadership, Teamwork and Creativity. Over the last 15 years, participants on his programs included CEOs and senior teams from organizations including PepsiCo, Google, Timken, Texas Instruments, Wipro, Actis and Indus Towers.
Tarun’s delivery style is highly energetic and he is skilled at pushing groups to break out of paradigms to truly think laterally. An interest in adventure and the outdoors has helped him create some highly impact outdoor-based learning modules for senior executives.
Tarun is one of the pioneers of outdoor-based executive education in India and regularly sharpens his skills at programs like Outward Bound. He was a co-founder of iDiscoveri Education before venturing out and setting up Exper.
Gaurav has a PGD (PMIR) from XLRI (’92) and has been in the Training and Facilitation space for over 15 years. A very effective facilitator with senior teams, he is popular for his highly engaging delivery style. He has developed various interesting modules around activity-based learning to make his sessions engaging and memorable.
His area of work includes Creating Winning Teams, Realizing Leadership Potential, and Handling Difficult Conversations. He has facilitated learning for organizations including Nokia, Coca Cola, DHL, Prudential ICICI, Genpact, Motorola, Asian Paints and Oracle.
Gaurav is a certified MBTI consultant (CPP, Worldwide) and has developed a unique and highly effective outbound-based workshop around the framework. He was a co-founder of iDiscoveri Education before joining the starting team at Exper.
Satindra is an alumnus of XLRI (91) and started his career in manufacturing. He worked with Eicher Consulting and spent 16 years in the financial services business in sales, marketing, quality, customer services and operations.
He supported global American Express businesses and led the offshore voice processes for US, Canada, UK, Philippines, Australia, and New Zealand at both Amex’s proprietary as well as partner locations across Asia.
Having lead large businesses and huge teams Satindra is well versed with processes and practices that drive efficiency and effectiveness. As a facilitator he brings rich experience from his previous stints and facilitates powerful learning sessions for teams and senior leadership for organizations including Kellogg’s, MetLife, ICICI, Hafele, Indus Towers, Timken and Family Credit.
Saurabh has an MBA from INSEAD (’03) and is a former Silicon Valley entrepreneur. A leading Change Management expert, he brings a wealth of global experience from his many years of study and work in the US and France.
His area of work includes Change, Collaboration, Leadership, College to Corporate Transitions, and Negotiations. He has worked with companies like HSBC, IKEA, Coke, PepsiCo, Tata Group, Oracle, Godrej, and Actis.
Saurabh writes for various publications and has an online knowledge forum called ‘Me Plus Others’ based on his perspective on workplace effectiveness & fulfillment. He wrote a popular book called ‘What Teens Need But Can’t Quite Say’ (Rupa). He also implemented a global mentoring program for young entrepreneurs at The Indus Entrepreneurs (TiE) in California.
An MBA from IIM Ahmedabad, Richa leads Exper's Innergise subsidiary and works with teams in the areas of Self Discovery and Personal Visioning, Communications Skills, Team Skills and Goal Setting. With an MA in Economics (St Stephens), she is also MBTI certified and has worked In Corporate Banking and Stock Analysis with ANZ Grindlays Bank and CNBC India.
TRIGUNESH MUKHERJEE AVSM
Trigunesh was in the Indian Army for over 30 years where he also served as OB faculty at the College of Defence Management. He uses his vast experience working with senior teams to facilitate executive learning on Teambuilding, Leadership, and Achievement Orientation.
Trigunesh has a unique mix of a non-telling yet inspirational style that effectively uses the experiential approach. His personality is such that participants stay in touch to engage him as a mentor and sounding board. He has delivered programs for teams from organizations such as Accenture, Syntel, Lufthansa, Motorola, WNS, UT Star, Tata Sky and Gujarat Gas.
While in the Indian army, he served as the Commandant of the Counter Insurgency and Jungle Warfare School. Trigunesh is a keen photographer and has written the highly respected book ‘Inside the Indian Army’.
Shanker is a knowledge enabler with over 20 years experience in retail banking. He has held senior positions at Citibank and Mashreq Bank and has been the preferred Trainer/Consultant to top banks in the Middle East. His area of expertise includes Leadership and Change Management, Sales Management, Customer Service and Quality, Business Process Engineering and Advanced Negotiation.
Having a BSc and MPhil background, he is certified in Sales and Change Management (Customer Analytics, USA), a Certified Process Oriented Coach, a certified MBTI consultant (CPP, Worldwide) and a certified Master Trainer in NLP (Australian Govt. Accreditation).
Enthusiastic and passionate, Shanker brings vast process knowledge and practical experience to his facilitation and delivery style. He is a voracious reader and a prolific writer.
An MBA from FMS Delhi, Samya has over 15 years of work experience with organizations including Bank of America, ABN Amro and HSBC. She has led retail banking operations and retail risk management teams. She is an accredited MBTI trainer who likes to work in the behavioural training areas for Collaboration, Personal Effectiveness, Leadership and Change Management.
Aniruddha heads the brand vertical at Exper and manages our projects and consultancy around brand development and brand deployment.
He has delivered modules with senior teams for GPI, PepsiCo, Tata Global Beverages and Indus Towers.
Using principles of brand strategy, Ani helps create Team Purpose and helps focus teams on their core objectives. Ani uses his uncomplicated and refined simplicity of thinking to distill the organizational brand promise into a set of demonstrable behaviors.
He has spent 22 years in advertising - his last assignment as Chairman, Publicis Ambience (a wholly owned subsidiary of French multinational Publicis Worldwide). He has worked with with various brand categories over a hundred brands ranging from FMCG, automotive, finance to engineering, telecom and consumer electronics.
Clients and program impact
Over the years, Exper has designed and facilitated programs for organizations of varying sizes, cultures and from across business segments. We have worked with Fortune 500 companies and SMEs. Our clients are from a wide range of industries- – FMCGs to education and from banking to manufacturing. Most of them – over 90% ask for re-engaging us once they have experienced our methodology and style. Our clients include:
3 Global Services
Aditya Birla Group
ICICI Prudential AMC
India Rizing Fund
Indian Revenue Services
J P Morgan
Make My Trip
McKinsey & Company
Modi Mundi Pharma
Reserve Bank of India
The Doon School
The Lawrence School
The Nielsen Company
The Smart Cube
"Exper has been a valued long-term partner in helping our senior leaders build greater appreciation for one another, embrace a mindset of excellence, and collaborate to succeed as a unit. "
"We owe some of PepsiCo leaders' most valuable lessons to Exper. Their facilitators have a very engaging style, and their hands-on experiential learning format enables them to have a deep and lasting impact on each participant. Recently, we held an International leadership program with renowned faculty from across the globe. Exper was at par with the best. "
"Exper has been closely associated as our Learning & Training partner over the last 3 years. I have received many high quality inputs & learning and their experiential approach has found big takers in our organization. They have driven a deep connect with most of our senior management, and have been able to make a difference through successful one-on-one coaching.
"Thank you for leaving my team in an excellent and exciting climb- both physically & emotionally, An excellent pit stop in our 2 years journey in climbing a mountain at Abbott India.
Look forward to working together in the future"
"Exper has brought an honest and objective approach to looking at our needs. A memorable intervention— focused, engaging and with valuable action planning and follow up sessions. We appreciate Expers contribution. "