Thank you for taking time out to explore Exper.

 

We believe that leadership is action, and yet leadership development often remains in the books, buried under unnecessary jargon. That's why leadership development often goes the same way - more theory than practice.

 

Can leadership be about doing real stuff in the real business context while addressing mindsets, skills, coaching and the right processes? Yes! But only if it is driven with you to shape your organization's 'personalized' development plan - person by person,  team-by-team.

 

We are confident you will find our approach refreshing and robust. Our team is eager to roll up its sleeves and get into helping you take the steps that can take your organization from good to great.

Push the envelope. Transform your senior team.

Most organizations struggle with developing leadership bench strength in a sustainable and organized way. Having worked with over 500 top leadership teams across diverse businesses, we have seen these struggles up close. We bring to the table an approach that may help push the envelope when it comes to developing the best talent.

 

A PROCESS NOT AN EVENT

We believe that leadership development does not happen overnight. It is a long-term process that starts at the top. Plato once argued that he needed 50 years to train a good leader! Our timeline though, is more realistic and our experience tells us that it takes 6 to 9 months for meaningful change to occur at the leadership level and close to 2 years for it to spread across the organization.

 

WE LISTEN AND DON’T PRESCRIBE

Clearly, one size does not fit all when it comes to developing people. Such efforts must be focused on the individual while addressing real business needs. We first take time to listen to you and your team to identify the key strengths and

opportunities and only then start thinking of what needs to be done. We are selective about the work we do to ensure that we add value and create deep relationships. These interventions only succeed when we create a lasting relationship with our customers.

 

INCLUSIVE AND CONTEXTUAL

Having listened to the key folks who drive your organization, we work with all stakeholders to design the intervention required, in line with your values and culture. We take the time to understand the maturity level of your organization and its processes to determine where new ones need to be built and where old ones need to change, be followed, or remain as they are.

 

EXPERIENCED AND DIVERSE TEAM

We bring a diverse set of people with high credibility as trainers, coaches and consultants to work with your key people during this journey. We bring our varied and vast experience – from creating and running enterprises to handling corporate boardrooms - to the challenge of

developing teams and your leaders. We have done it on many occasions and learned immensely from our successes and failures. Above all, our clients are our best advertisements.

 

ENGAGING METHODOLOGY

Learning by being told is perhaps efficient but it is definitely not very effective or memorable. Our experiential methodology engages people and they learn from their own experiences. Training, Consulting and Coaching doesn’t have to be a chore. Our interventions are hands on, engaging, fun, and exciting. Whatever the content of the workshop, we put in a lot of effort to ensure that our method is always in a ‘learning-by-doing’ mode rather than a ‘listen-to-me’ mode. This ensures the learning is both personal and sticky.

Turn good employees into great teams.

We have seen that what truly helps realize a vision in an organization going through transformation is a 'core group' of committed and equipped people. The size of this core group and it's constituents are both extremely important since it is this 'critical mass' that helps tip the balance from current reality to the desired vision.

 

The ability of the top team to be a cohesive unit that walks the talk is critical. Great individuals do not necessarily make a great team. Great teams always have—

 

HUNGER FOR ACHIEVEMENT

Developing an excellence mindset and the ability of the team to take smart risks in ambiguous and uncertain situation is essential. Teams need to set high benchmarks that draw out the individual potential of team members, by helping them to step out of their comfort zones.

 

 

 

 

 

WIN-WIN MINDSET

The ability of the top team to set aside their departmental hats and learn to wear the organisational hat, often decides whether the organisation will tackle challenges seamlessly or lose valuable time in protecting turfs and fostering silo thinking. The lack of this ability often leads to an absence of a win-win mindset, thus preventing true collaboration between departments.

 

HIGH LEVEL OF TRUST

The level of trust often dictates the extent to which team members are willing to be vulnerable. This in turn dictates the openness with which mistakes are shared and tackled, support is provided and the fearlessness with which thoughts and ideas are brought to the table. Teams that fail to look at a challenge from everyone's perspective often do not leverage the diversity of the team to create innovative solutions.  A failure here often leads to a waning of commitment and accountability in the team.

BELIEF IN TEAM GOALS

For teams to be able to intellectually argue and debate critical decisions in today's rapidly changing environment, members need to create functional norms and have a shared understanding and belief in the team goals. They also need skills to engage in authentic conversations without unnecessary posturing. Only then can teams achieve common goals.

 

 

 

 

Our goal is to helps executives become aware of the way they think and interact and how that impacts their team and their organization. We show teams an honest mirror to help them understand their current reality. Following that we help them build skills, attitudes and trust over a period of time to enable leaders to cohesively take on challenges that lead to the realization of the organisational vision.

Building attitudes, behaviours

and skills - the sticky way.

Sustainable change can only begin at the top. Once we have your top team committed to this intervention we roll out this comprehensive process that looks at developing people in line with organizational needs.

 

APPRECIATIVE INQUIRY

Once a CEO gives us his view of the organizational needs, symptoms and issues, we enrich and validate them by listening to other stakeholders. This provides us greater insight into the business context and people issues. We use this to reach an agreement on issues that need attention and establish the way forward. The resulting approach has six essential components —

 

MINDSHIFT WORKSHOP

This is an opportunity for the top team to introspect on their achievement orientation. We create an environment that encourages team members to be vulnerable and authentic. This helps the team learn to appreciate differences while building trust and mutual respect. Members come back with optimism and renewed relationships.

 

 

WORKPLACE CHALLENGES

To apply the learning in a real work context, we help the team finalise a list of adaptive challenges or opportunities that can provide a quantum leap in performance. Since adaptive challenges are largely ambiguous and have unclear solutions, they need to be worked on in cross functional groups with collective will and effort – a big first step in breaking the oft-cited, dreaded silos.

 

SKILLS & COMPETENCY DEVELOPMENT

Based on our interaction and your training needs assessment process, we jointly identify the skills that need to be developed. We have developed a series of high impact skill modules that we have found to be relevant for most teams. We then co-develop a skill modules calendar.

Developing future leaders

 

When triangulated with performance data, potential assessment and the 360-degree, our extensive interaction with the team helps you identify high potentials. We then create focused individual development plans that could include training, on-the-job exposure and one-on-one coaching.

 

 

ALIGN WITH HR PROCESSES

This journey is designed to be in sync with your existing performance management and talent selection processes. Wherever possible, we use what exists or we help you articulate vision and values, design various scorecards, and build your leadership competency framework and performance management process.

 

GOVERNANCE & MEASUREMENT

Often, business as usual takes precedence over people development and adaptive challenges. To help stay on track, we recommend that the CEO head a governance system to periodically review the development journey. At the end of a 9-month period, we measure progress by repeating the 360-degree feedback, self-evaluation and analyzing progress on the adaptive challenge.

Making a difference in more ways than one.

These are description of our core programs. These are most effective when conducted as part of the Exper Leadership Journey. However, many of our clients request us to conduct individual workshops customized around their specific learning needs.

  • EXPER LEADERSHIP JOURNEY

    Leadership development does not occur overnight. Our flagship product, The Exper Leadership Journey, is a 6-9 month long partnership that starts from the top. We begin with an Appreciative Inquiry to understand the members, the culture and the current reality. This is followed by a series of programs, work place projects and coaching assignments. Buy in of the CEO is essential for this program.

     

    The course content is influenced by the works of Peter Drucker, Warren Bennis, Noel Tichy, Peter Senge, Daniel Goleman, C.K Prahlad, Sumantra Ghoshal and Jim Collins.

     

    Recommended for the top two tiers of an organization, some of the learning modules can be cascaded to other levels to build an aligned critical mass in your organization.

     

  • CREATING WINNING TEAMS

    This 3-day residential workshop helps teams learn to collaborate and engage with energy and strategic intent. In an outdoor environment designed to allow experimentation and reflection, participants are guided to understand each other and the human dynamics resulting from differences in styles, preferences and behaviors.

     

    Participants see how they affect their colleagues - positively and negatively - and gain practical tools and frameworks that help them work more effectively to achieve more challenging goals.

     

    The works of J.R Kaizenbach, Patrick Lencioni R. Meredith Belbin, and Steven Covey influences the course content. The program also uses profiling instruments like Kolb's LSI, the Johari model, the Thomas Kilmann Instrument, and MBTI.

     

    Recommended for middle to senior level teams, this program works best for teams that need to energize, develop synergies, work across functions, break silos, and unblock communication channels.

  • ENHANCING PERSONAL EFFECTIVENESS

    Recommended for individuals who need to stretch, build self-belief, enhance work effectiveness skills, and tap their true potential, this 3-day residential program heightens self-awareness, develops achievement orientation, and builds self worth. It is totally experiential and we have created engaging activities to emphasize learning from seminal works of Peter Senge, Steven Covey, Martin Seligman and David McClelland.

     

    Participants use the intellectual stimulation and emotional charge to be optimistic, proactive and dig within

    their reserves to raise the bar when they return to work.

  • MANAGING CHANGE

    In the corporate world, managing successful change depends upon the ability to positively influence the actions of a key group of people. Yet the scary fact remains that up to 70% of change initiatives at work fail! Exper licenses a powerful computer based change management simulation developed at the Centre for Advanced Learning Technologies at INSEAD to help participants experience the implementation of an actual workplace change.

     

    In this 2-day workshop, participants gain insights and skills in the theory and practice of change management. Using the simulation as the central piece, this workshop also uses other experiential tools to understand the change process, dynamics of resistance, and stakeholder needs, to help lead successful change in your organization.

  • COMMUNICATING WITH IMPACT

    This 2-day workshop is recommended for people struggling with key communication skills, lacking assertiveness or shying from difficult conversation. Participants understand and practice skills for both one-to-one and one-to-many conversations. The sessions use video feedback to build skills to address large groups, deal with difficult conversations, develop assertiveness, and have critical conversations including feedback exchange.

     

    The program addresses both the theory (what is happening in the mind) and skills (how to over come) to become effective and create impact.

  • ENHANCING YOUR EQ

    The workshop aims at understanding the EQ framework – the levels from self-awareness to managing relationships – and utilizing it. Participants get a handle on the ability to identify, use, understand, and manage emotions in positive and constructive way. It will help them become aware and practice recognizing their own emotional state and the emotional states of others.

     

    Depending on the context, need and readiness of the group, we use tools and instruments like the MSCEIT (Mayer-Salovey-Caruso Emotional Intelligence Test) for self-awareness and the FIRO-B and MBTI to help them enrich relationships.

  • PERSUASION AND INFLUENCING

    To most people, persuading is a simple process. If they offer sufficient reasons why someone should do something, they'll do it, right? Sadly, this doesn't always work. While Negotiations have to do with resolving issues where there may be a potential conflict of interest, Persuasion and influencing is simply a skill that helps you get things done effectively. This workshop helps you examine your natural persuasion style and understand how to win the other side over.

     

    Participants will learn how to frame and present their arguments, reason with the other side, and remove barriers to create alignment.

  • LEARNING TO INNOVATE

    Breakthrough ideas are not dependent on luck and can come through discipline and systematic processes. Our 2-day workshop uses lateral thinking techniques to help you explore not just out-of-the-box solutions but even dig in completely new boxes! Participants build awareness and skills for the brainstorming process and apply them to workplace scenarios. They learn to use provocation and movement to generate alternatives and understand how a culture of lateral thinking can lead to consistent innovations.

     

    Participants will come back with a bucketful of usable ideas. It helps to have a cross hierarchical group and a senior decision maker to make sure that relevant ideas are not lost post-workshop.

  • COACHING THE COACH

    This 2-day workshop helps senior managers effectively coach their reportees. Participants learn how to acknowledge and understand the current state of the coachee (skills, behaviors, and roles), explore the desired vision in terms of skills, behaviors, and roles; and focus on actions and accountability through immediate actions, milestone tracking, and assessment.

  • COLLEGE TO CORPORATE TRANSITIONS

    This 2-day workshop helps management trainees or those with 0-3 years of work experience gain a deeper & better understanding of themselves, experience how they relate with others, build benchmarks for effective team working and practice them. Young managers can then make an effective and successful transition into corporate life by focusing on 5 critical elements - Teamwork, Responsibility, Identity, Career, and Knowledge.

Meet our cast of real characters...

Experienced, Engaging, Experts.

Exper was founded by alumni of XLRI & INSEAD in 2007. With wide ranging experience in behavioral training, organizational learning and HR solutions backed with both entrepreneurship and corporate backgrounds, our faculty knows first-hand what it's like to tackle workplace challenges across various levels.

TARUN CHANDNA

GAURAV

SAKLANI

SATINDRA

SEN

SAURABH

SAKLANI

RICHA

DWIVEDI

TRIGUNESH MUKHERJEE

RAMACHANDRAN

SHANKER

SAMYA

AHMED

ANIRUDDHA

BANERJEE

Clients and program impact

Over the years, Exper has designed and facilitated programs for organizations of varying sizes, cultures and from across business segments. We have worked with Fortune 500 companies and SMEs. Our clients are from a wide range of industries- – FMCGs to education and from banking to manufacturing. Most of them – over 90% ask for re-engaging us once they have experienced our methodology and style. Our clients include:

3 Global Services

ABT Services

Accenture

Actis

Aditya Birla Group

Airtel

Asian Paints

AT&T India

Avendus

Bhartia Industries

Cairn Energy

Chiron Panacea

Coca–Cola

Coromandel Fertilizers

CRISIL

Daimler Hero

DHL

Edelweiss

Efunds

Eicher

Elsevier

Essar

 

 

Family Credit

Freescale

Genpact

Givaudan

Godrej

Google

Grant Thornton

GlaxoSmithKline

Gujarat Gas

Hafele

Hewitt Associates

Hewlett Packard

ICICI Prudential AMC

ICICI Securities

India Rizing Fund

Indian Revenue Services

Indus Towers

ING Vysya

Ingersoll Rand

Intelenet

JLT Group

J P Morgan

Jubilant Organosys

 

Kellogg's

Lupin

Make My Trip

Marico

McKinsey & Company

Modi Mundi Pharma

Motorola

Murugappa Group

Neev Schools

Nokia

ONGC

Oracle

Pepsi

Philips

Publicis

Qualcomm

Religare

Reserve Bank of India

Roamware

Samsung

Satyam

Star TV

Syntel

 

Tata Motors

Tata Sky

Tata Teleservices

The Doon School

The Lawrence School

The Nielsen Company

The Smart Cube

Thomson Reuters

Tetrapak

Timken

UHDE India

UT Starcom

Vodafone

Walt Disney

Wipro

WNS

Yamaha

Contact Us

Exper Executive Education

4 Bougainvillea Marg

DLF II, Gurgaon

INDIA

 

0124 - 4014667

 

 

Puneet Palaha
puneet@exper.in | 98996 00736

 

Richa Dwivedi

richa@exper.in | 9810143800

 

 

 

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