Sustainable change can only begin at the top. Once we have your top team committed to this intervention we roll out this comprehensive process that looks at developing people in line with organizational needs.
Once a CEO gives us his view of the organizational needs, symptoms and issues, we enrich and validate them by listening to other stakeholders. This provides us greater insight into the business context and people issues. We use this to reach an agreement on issues that need attention and establish the way forward. The resulting approach has six essential components—
This is an opportunity for the top team to introspect on their achievement orientation. We create an environment that encourages team members to be vulnerable and authentic. This helps the team learn to appreciate differences while building trust and mutual respect. Members come back with optimism and renewed relationships.
To apply the learning in a real work context, we help the team finalise a list of adaptive challenges or opportunities that can provide a quantum leap in performance. Since adaptive challenges are largely ambiguous and have unclear solutions, they need to be worked on in cross functional groups with collective will and effort – a big first step in breaking the oft-cited, dreaded silos.
SKILLS & COMPETENCY DEVELOPMENT
Based on our interaction and your training needs assessment process, we jointly identify the skills that need to be developed. We have developed a series of high impact skill modules that we have found to be relevant for most teams. We then co-develop a skill modules calendar.
DEVELOPING FUTURE LEADERS
When triangulated with performance data, potential assessment and the 360-degree, our extensive interaction with the team helps you identify high potentials. We then create focused individual development plans that could include training, on-the-job exposure and one-on-one coaching.
ALIGN WITH HR PROCESSES
This journey is designed to be in sync with your existing performance management and talent selection processes. Wherever possible, we use what exists or we help you articulate vision and values, design various scorecards, and build your leadership competency framework and performance management process.
GOVERNANCE & MEASUREMENT
Often, business as usual takes precedence over people development and adaptive challenges. To help stay on track, we recommend that the CEO head a governance system to periodically review the development journey. At the end of a 9-month period, we measure progress by repeating the 360-degree feedback, self-evaluation and analyzing progress on the adaptive challenge.
THE EXPER LEADERSHIP JOURNEY
Leadership development does not occur overnight, thus we approach it as a journey.
The Exper Leadership Journey, is a 6-12 month long partnership that starts from the top. We begin with an Appreciative Inquiry to understand the members, the culture and the current reality. This is followed by a series of programs, work place projects and coaching assignments. Buy in of the CEO and an internal governance structure that supports the leadership journey are essential for its success.
Being practicing professionals who run a fairly complex business (www.inme.in), our programs are designed with actionable and practical implementation in mind. In addition to that, the theoretical underpinning of our programs is greatly influenced by the works of leading thought leaders such as Peter Senge, Warren Bennis, C.K Prahlad, Daniel Kahnemann, Nicholas Nassim Taleb, Kurt Lewin, John Dewey, Martin Seligman, Daniel Goleman, Peter Drucker, Patrick Lencioni and Mihaly Csikszentmihalyi.
Following are our 9 most popular workshops within the Exper Leadership Journey framework. Where appropriate, some of these can also be delivered as stand alone modules.
1. WINNING TEAMS
2. EFFECTIVE RELATIONSHIPS
This residential workshop helps teams energize, develop synergies, work across functions, break silos, unblock communication channels, and embrace a more achievement oriented mind-set. In an environment designed to allow experimentation and reflection, participants are guided to understand each other and the human dynamics resulting from differences in styles, preferences and behaviours. They gain practical tools and frameworks that help them work more effectively to achieve more challenging goals. The workshop helps teams learn to collaborate and engage with energy and strategic intent.
This program leverages psychometric instruments such as MBTI, FIRO-B, Thomas Kilmann, and DISC as well as carefully context specific role plays to help participants build more fulfilling and productive relationships at work. From building an understanding of our psychological needs, personal profiles and preferences on how we perceive the work, to how we manage conflicts, the workshop helps participants develop skills that help them relate more meaningfully and respectfully with others at work.
3. MANAGING CHANGE
4. INFLUENCING FOR RESULTS
Knowing that the majority of change initiatives at work tend to fail or don’t realize their full potential, this workshop is built around a powerful licensed simulation developed at INSEAD’s center for learning technologies. Participants gain insights and skills in the theory and practice of change management. From enhancing their understanding of the change process, dynamics of resistance and how to tackle it, to understanding and catering to the needs of various stakeholder needs, participants become more adept at leading successful change initiatives in their organization.
This workshop helps participants examine their natural persuasion style and understand how to play win-win the other side for mutual gains. Participants will learn how to frame and present their arguments, reason with the other side, create options, and remove barriers to reach agreement. While negotiations have to do with resolving issues where there may be a potential conflict of interest, persuasion and influencing is simply a skill that helps you get things done effectively – something of vital importance at the workplace.
5. HIGH IMPACT COMMUNICATION
6. THINKING & DECISION MAKING
This program addresses both the theory (what is happening in the mind) and skills (how to overcome) to become effective communicators that are able to create impact. Ideal for people struggling with key communication skills, lacking assertiveness or shying from difficult conversations such as giving feedback, participants understand and practice skills for both one-to-one and one-to-many conversations. The sessions uses video feedback to build skills to address large groups, deal with difficult conversations, develop assertiveness, and have critical conversations including feedback exchange.
In this workshop, participants are introduced to the pitfalls, paradigms and frameworks of how we think (and how tend to use and misuse that ability). Built largely around the works of Daniel Kahneman, participants understand the difference between System 1 and System 2 thinking. The program will equip participants with knowledge about thinking, skill them to help themselves and others in avoiding the pitfalls, provide them with tools for better quality of decisions, especially in ambiguous situations and be able to drive better group decision-making (both effective and efficient).
7. FACILITATING BUSINESS DIALOGUE
8. COACHING FOR PERFORMANCE
This is a business specific workshop and often a part of an organization’s annual review and planning meet. Derived from the 'world cafe' format, our practical and organizational specific framework helps senior teams share their views and brainstorm in smaller groups around the current state of things, desired objectives, key gaps, and top actions that need to be addressed & then share and consolidate those as a larger team. We set the stage for the round table dialogue by sharing with the team some insights and inputs on what often goes wrong during brainstorming sessions and how biases and perceptions prevent us from listening with a desire to understand and explore new ideas. The focus is to motivate the team to move from what ‘we do’ to what ‘we can do’ and end with a blueprint on ‘how’ we will succeed together.
This workshop is designed to help senior managers effectively coach their direct reports. Participants learn how to deeply understand the current state of their DRs (skills, behaviors, roles, performance), explore the desired state (aspirations, expectations), and focus on guiding them towards thoughtful and measurable actions with accountability. Participants also end up with a personal coaching tool-kit built around the GROW coaching framework.
9. LARGE GROUP FACILITATION
This is a large format workshop designed to align, energize or cascade key messages across the larger organization. Mostly done as part of the closure of our leadership journey, this can also be designed and customized as a stand-alone large group experiential workshop, or as part of conferences and group meets.
Exper was founded by alumni of XLRI & INSEAD in 2007. With wide ranging experience in behavioral training, organizational learning and HR solutions backed with both entrepreneurship and corporate backgrounds, our faculty knows first-hand what it's like to tackle workplace challenges across various levels.
Tarun is an alumnus of XLRI (‘92) and facilitates high intensity learning for groups on Leadership, Teamwork and Creativity.
Tarun’s delivery style is highly energetic and he is skilled at pushing groups to break out of paradigms to truly think laterally. An interest in adventure and the outdoors has helped him create some highly impact outdoor-based learning modules.
Over the last 20 years, participants on his programs included CEOs and senior teams from companies including Abbott, PepsiCo, Flipkart, Google, DaVita, Royal Enfield, Actis and Lenovo.
A serial entrepreneur, Tarun was a co-founder of iDiscoveri Education before venturing out and setting up Exper.
Gaurav has been in the training and facilitation space for 20 years. His area of work includes Creating Winning Teams, Realizing Leadership Potential, and Handling Difficult Conversations.
An effective facilitator with senior teams, he is popular for his highly engaging delivery style. Clients he has regularly facilitated fro include HSBC, GlaxoSmithkline, Philips, EY, Tata Sky, Coca Cola, ICICI Securities, Volvo-Eicher and Ultratech.
Gaurav is from XLRI (’92) and is a certified MBTI consultant (CPP Worldwide) and has an Advanced Certification in Extended DISC.
He was also a co-founder at iDiscoveri Education before co-founding Exper in 2007.
Satindra is an alumnus of XLRI ('91) and started his career in manufacturing. He was with Eicher Consulting and then spent 16 years in the financial services, largely with American Express.
Having lead large businesses and huge teams Satindra understands processes and practices that drive efficiency and effectiveness. As a facilitator he brings rich experience from his previous stints and runs powerful sessions for senior teams of organizations including Gemfields, Givaudan, Kohler, MetLife, Indus Towers, Airtel and Timken.
Satindra is the author of ‘Calling India’ (Bloomsberry 2015) a popular book on how India became the off-shoring capital of the world.
Saurabh has an MBA from INSEAD ('03), and brings a wealth of global experience from his many years of study and work in the US & France. A former Silicon Valley entrepreneur, he is a co-founder of Exper.
His area of focus includes Change, Collaboration, and Leadership and he utilizes an action-oriented facilitation style focused tools and hooks to drive learning that can be practically used back at the workplace.
Over the past decade, he has worked closely with senior teams of companies including MaxLife, EY, Godrej, Alibaba, HSBC, RBS, Baxter, Beckton-Dickinson and Hafele.
Saurabh is the author of 'What Teens Want But Can't Quite Say, a popular book with parents and teachers.
Richa has an MBA from IIM- Ahmedabad, and an MA in Economics from JNU. She has worked across business media and banking as a stock analyst and a corporate banker.
Richa enjoys working with people in personal development space and works in the areas of Personal Effectiveness, Team Effectivness, Communicating with Impact, Creative Problem-Solving and Personal Visioning.
Clients she has worked with include teams from Google, HSBC, Microsoft, Pepsi, Tata Teleservices, Fortis and The Smart Cube. She is a certified MBTI consultant.
Richa is also a publised fiction writer and has authored 'Smart Careers for the 21st Century' (Hachette '17).
Trigunesh was with the Indian Army for over 32 years where he was a faculty member at both the Army War College and the College of Defence Management. He was also the Commandant of the prestigious Counter Insurgency and Jungle Warfare School.
He utilizes his vast experience and his unique mix of non-telling yet inspirational style to facilitate learning for organizations including Lufthansa, Gemsfields (UK), Abbott, EY, Efunds and ICICI Prudential, WNS and Nokia.
His writings on defence, management and travel have appeared in many magazines and journals. He is the author of the book ‘Inside the Indian Army’ and is a keen photographer.
Shanker is a knowledge enabler with over 20 years experience in retail banking. He has held senior positions at Citibank and Mashreq Bank and has been a preferred Trainer/Consultant to top banks in the Middle East.
Shanker brings vast process knowledge and practical experience to his facilitation and delivery style. His area of expertise includes Leadership and Change Management, Sales Management, Customer Service and Quality, Business Process Engineering and Advanced Negotiation.
He is certified in Sales and Change Management (Customer Analytics, USA), a Certified Process Oriented Coach, a certified MBTI consultant (CPP, Worldwide) and a certified Master Trainer in NLP (Australian Govt. Accreditation).
Samya has an MBA from FMS, Delhi University and has has worked in leadership positions with companies such as Bank of America, ABN Amro Bank and HSBC.
She has been engaged in coaching and training professionals for success for nearly 20 years with expertise in areas of Leadership, Collaboration and Personal Effectiveness.
Samya is a certified ACC Coach from International Coaching Federation. She is also a certified MBTI practitioner and coach.
At Exper, we believe that leadership is action – yet leadership development often remains in books, buried under unnecessary jargon – more theory than practice. We pride ourselves on being ‘practicing professionals’ and not just HR consultants – we have built businesses, created brands, acquired customers, set up delivery infrastructures, managed sales processes and provided top box customer service. We know how businesses run.
After 20 years in this field we have learned that leadership development is a process not an event. It needs listening more than prescription and has to be inclusive and contextual. The process needs engagement and commitment as it is about adaptive challenges and not business as usual.
Above all, it is collective rather than individual, thus our work focuses on leadership teams and not just individual leaders.
Over the last decade, we have designed and facilitated programs for over 200 organizations - ranging from Fortune 500 companies to SMEs across industries.
pEPSICO COCA COLA KELLOGG'S glaxo smithkline reckitt benckiser
godrej Dream bake SC Jhonson tetrapack titan loreal
hsbc rbs ICICI SECURITIES ICICI PRUDENTIAL AMC birla sunlife jp morgan
ing vysya religare max bupa max life societe generale actis avendus
GOOGLE microsoft lenovo oracle hp fujitsu
hcl technologies samsung sap honeywell
Abbott baxter davita baxalta fortis shire stryker
becton dickinson chiron panacea srl diagonistics
volvo eicher royal enfield tata motors timken bharti cutler hamer kohler
rockwell automation ultratech cement jackson jubliant organosys carrier midea
indus towers airtel vodafone tata telecom motorola qualcom nokia
tata sky madison walt disney thomson reuters VC CIRCLE hathaway
lufthansa dhl blue dart GATX
EY hewitt associates korn ferry the smart cube pearson
flipkart alibaba make my trip
metlife genpact hgsl syntel wns
gems field (UK) givaudan cairn energy gujarat gas
ongc philips whirlpool hafele rbi sebi
HEALTH / pharma
travel & logistics
it / ites
Exper did a deep dive and made effort to get an in depth understanding of our needs. Our top team is diverse and Exper skilfully facilitated difficult conversations to understand ourselves and each other better. This helped build considerable trust amongst the team.
CEO | INDUS TOWERS
We owe some of PepsiCo leaders’ most valuable lessons to Exper. Their facilitators have a very engaging style, and their hands-on experiential learning format enables them to have a deep and lasting impact on each participant. At one of our International leadership programs with renowned faculty from across the globe, Exper was at par with the best.
CHAIRMAN & CEO | PEPSICO INDIA
Exper is our long standing preferred partner for our leadership development initiatives and their program design and post program recommendations align with and resonate with the focal points of each learning intervention.
ASSOCIATE DIRECTOR L&D
EY GLOBAL SHARED SERVICES
Thank you for leaving my team in an excellent and exciting climb- both physically & emotionally, An excellent pit stop in our 2 years journey in climbing a mountain at Abbott India. We look forward to working together in the future.
MD | ABBOTT INDIA
Exper partners with us for our annual leadership development program for high potentials cohorts, right from launch to closure. Their non-telling and hands-on learning approach connects deeply with participants since it is focused, relevant and followed through with action planning.
AVP - LEARNING & DEVELOPMENT
RBS (GLOBAL FINANCIAL SERVICES)
Exper has been a valued long-term partner in helping our senior leaders build greater appreciation for one another, embrace a mindset of excellence, and collaborate to succeed as a unit.
MD | GODREJ PROPERTIES LTD
Over the last fifteen years, we have designed and facilitated programs for over 200 organizations of varying sizes, cultures and from across business segments. Our clients - ranging from Fortune 500 companies to SMEs - include:
Aditya Birla Group
ICICI Prudential AMC
J P Morgan
Make My Trip
Max Life Insurance
Reserve Bank of India
The Smart Cube
+91 95820 79557
Exper Executive Education
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EXPER (C) 2018